Privacy policy

At Claremont Elegance Limited, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

  • Personal details: name, email, phone, billing and shipping address, payment details.

  • Device information: IP address, browser type, location data, site activity.

  • Order details: products purchased, payment method, shipping status.

How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To detect fraud and ensure secure transactions.

  • To improve our website, marketing, and customer experience.

Sharing of Information

We share personal data only with trusted partners who help us operate our business (such as payment providers, shipping companies, and Shopify). We may also disclose information if required by law.

Data Retention

We keep your information for as long as necessary to fulfill our obligations, unless you request deletion.

Your Rights

If you are located in the EU/EEA, you have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us using the details below.

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

Company Details
Claremont Elegance Limited
Unit 2A, 17/F Glenealy Tower
No.1 Glenealy Central
Hong Kong
Email: hello@claremontlabel.com